Legal

Legal documents

The policies and agreements that apply to Intelox Pty Ltd (ACN 700 471 665, ABN 21 700 471 665) and its services.

Privacy PolicyHow Intelox Pty Ltd collects, uses, stores and shares personal information, including call recordings.
Customer Terms of ServiceThe terms between Intelox Pty Ltd and the businesses that sign up for its services.
Acceptable Use PolicyWhat clients must not use the Intelox services for. Part of the Customer Terms of Service.
Data Processing AgreementHow Intelox handles personal information when providing services to a client, including sub-processors.
Service Level AgreementThe Intelox uptime target for the call agent and client console, service credits and support response times.
Refund and Cancellation PolicyHow to cancel an Intelox plan, when refunds apply, and your rights under the Australian Consumer Law.